Privacy Policy

Deovate World ("we," "us," "our") builds websites, software, and digital marketing campaigns for businesses across India and abroad. This Privacy Policy explains what personal information we collect through deovateworld.in and through the course of client projects, why we collect it, how we protect it, and the choices you have. By using our website or engaging us for services, you're agreeing to the practices described here. If any part of this doesn't make sense, or you'd like more detail on something specific, our team is one email away.

Information We Collect

We collect information in three ways: what you give us directly, what our systems record automatically, and what we gather during an active client project. Direct information includes your name, email address, phone number, company name, and project details submitted through our contact form, WhatsApp, email, or during discovery calls. Automatically collected information includes your IP address, browser type, device information, pages visited, and referral source, gathered through standard server logs and analytics tools. If you become a client, we also collect the business information, credentials, brand assets, and content you share with us so we can build and deliver your project.

How We Use Your Information

We use the information we collect to respond to enquiries, prepare proposals and quotes, deliver the websites, software, or marketing services you've hired us for, send project updates and invoices, and improve our own website and services. We also use it to send occasional updates about our work, such as new services or case studies, which you can opt out of at any time. We do not use your personal information to make automated decisions that produce legal or similarly significant effects on you.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and measure the performance of our marketing campaigns. This includes analytics tools such as Google Analytics, and, where applicable, advertising pixels for platforms like Meta and Google Ads. You can control or disable cookies through your browser settings at any time; doing so may affect how parts of our website function, but it won't stop you from browsing or contacting us.

How We Share Your Information

We don't sell your personal information. We do share it with a small number of trusted third parties who help us run our business and deliver client work, including hosting providers, payment processors, email and CRM tools, and, where a project requires it, subcontracted developers or designers bound by confidentiality agreements. We may also disclose information where required by law, to protect our legal rights, or to investigate fraud or security issues. Any third party we work with is only given access to the information needed for their specific job.

Data Security

We take reasonable technical and organizational precautions to protect the information we hold, including restricted access controls, secure hosting, and encrypted connections across our website and client tools. That said, no method of transmission or storage is completely infallible, and we can't guarantee absolute security. If we ever become aware of a data breach that affects your personal information, we will notify you and the relevant authorities as required under applicable law, without undue delay.

How Long We Keep Your Data

We keep enquiry and contact form data for as long as needed to respond to you and follow up on potential business, typically no more than twenty-four months if no project results. Client project data, including credentials, assets, and communication records, is retained for the duration of our working relationship and for a reasonable period afterward, to support any warranty, maintenance, or legal obligations. You can ask us to delete your data sooner, subject to any legal or contractual retention requirements we may have.

Your Rights & Choices

Depending on where you're located, you may have the right to access the personal information we hold about you, ask us to correct or delete it, object to certain uses, or request a copy in a portable format. Residents of India can exercise these rights under the Digital Personal Data Protection Act, 2023; residents of the EU or UK have equivalent rights under GDPR. To exercise any of these rights, email us at info@deovateworld.in with your request - we'll respond within the timeframe required by applicable law, and in most cases much sooner.

Client & Project Information

When you hire Deovate World for a website, application, or marketing project, you may share sensitive business information with us, such as login credentials, financial figures for proposals, customer data for integrations, or proprietary content. We treat all of this as strictly confidential, use it only to deliver the agreed project, and don't repurpose it for any other client or public case study without your written permission. Once a project ends, we retain project files and backups for a reasonable support period and can provide or delete them on request.

Third-Party Links & Services

Our website and the platforms we build may contain links to third-party websites, plugins, or services we don't control, such as payment gateways, social media platforms, and embedded videos. We aren't responsible for the privacy practices or content of these third parties, so we'd encourage you to review their own privacy policies before sharing information with them.

Children's Privacy

Our services are intended for businesses and individuals aged eighteen and above. We don't knowingly collect personal information from children, and our website isn't designed for use by minors. If you believe a child has provided us with personal information, please contact us and we'll delete it promptly.

International Data Transfers

We're based in Ludhiana, Punjab, India, and the tools we use to run our business, including hosting, email, and analytics, may store or process data on servers outside India. Where this happens, we work with providers that maintain appropriate safeguards for cross-border data transfer, and by using our services, you consent to your information being processed in this way.

Changes to This Policy

We may update this Privacy Policy from time to time as our services, tools, or legal obligations change. When we make a meaningful change, we'll update the last-updated date at the top of this page and, where the change is significant, let existing clients know directly. We'd encourage you to check back occasionally so you're aware of how we're protecting your information.

Contact Us

Questions about how we handle your data, or want to exercise any of the rights listed above? Write to us at info@deovateworld.in or use the contact form below - we typically reply within one to two business days.

Privacy Policy

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Information We Collect

How We Use Your Information

Cookies & Tracking Technologies

How We Share Your Information

Data Security

How Long We Keep Your Data

Your Rights & Choices

Client & Project Information

Third-Party Links & Services

Children's Privacy

International Data Transfers

Changes to This Policy

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